Shipping policy
SHIPPING POLICY
Thank you for choosing Mastart Design.
Processing Time
Most custom orders require 2 to 5 business days for production before shipment. Production times may vary depending on the product and order volume.
Estimated Delivery
After production is complete, shipping generally takes an additional 3 to 7 business days, depending on the destination and shipping method selected.
Most orders are delivered within 5 to 12 business days from the date your order is placed. Delivery estimates are provided in good faith but are not guaranteed.
Tracking Information
Once your order has shipped, you will receive a shipping confirmation email with tracking information.
Shipping Delays
While we strive to meet estimated delivery times, delays caused by shipping carriers, weather conditions, holidays, customs processing, or other circumstances beyond our control may occur. Mastart Design is not responsible for carrier related shipping delays.
International Orders
International shipping and customs processing times vary by country. Any customs duties, taxes, or import fees are the responsibility of the customer.
Contact
If you have any questions about shipping or your order, please contact us through the contact information provided on our website.